COVID-19 Patient And Visitor Guidance

  1. HOSPITAL ENTRY:
  • OUTPATIENTS & VISITORS: When you arrive, please enter the facility from the front main entrance. Afterhours, you may enter through the Emergency Department entrance.
  • ED PATIENTS: Our Emergency Department entrance is accessible to the public 24/7.
  • PATIENT ACCESS TO SUPPORT PERSONS WHILE IN THE HOSPITAL: If you need assistance in communicating with hospital staff, making health care decisions, understanding health care information, or in engaging in activities of daily living due to a disability, you have the right to have a designated support person present during the duration of your Emergency Department visit and inpatient hospital stay [Oregon Health Authority Temporary Rule: OAR 333-501-0055, 333-505-0033, and 333-505-0055].

  1. VISITATION:
  • Limited visitation is currently permitted at our facility.
  • Limitations may vary based on the most recent Oregon Health Authority visitor guidance for hospitals and the acuities of patients in each clinical department, as determined by the ED physician and Charge Nurse on shift at the time of visitation.
  1. MASKING REQUIREMENTS:
  • If you have a mask or face covering at home, please bring it and wear it when you come into the hospital or clinic.
  • If you do not have a mask, a greeter will provide one for you. In order to protect yourself, our staff, and other patients, you will be required to wear your mask for the duration of your visit.
  1. INFECTION PREVENTION:
  • Upon entry into the building, a greeter will instruct you to clean your hands with the hand sanitizing station located at the entrance. They will then ask you a series of questions and take your temperature to gather information regarding your COVID-19 risk.
    • CLINIC PATIENTS: We are currently only seeing patients via telehealth and parking lot visits. Please contact your primary care provider to determine if one of these visit types is appropriate for your needs.
    • OUTPATIENTS: If you do not have any symptoms or risk factors indicating a recent exposure to COVID-19, you will be asked to proceed to our registration desk to be checked-in for your appointment. If you do have symptoms or risk factors for COVID-19, you will be placed in an isolated area until treatment or further evaluation about the necessity of your visit is determined by our staff. This ensures that yourself, as well as other patients, staff, and visitors, are limited to any potential exposures.
    • ED PATIENTS: If you do not have any symptoms or risk factors indicating a recent exposure to COVID-19, you will be asked to proceed to our registration desk to be checked-in for your appointment. If you do have symptoms or risk factors for COVID-19, you will be placed in an isolated area until treatment or further evaluation about the necessity of your visit is determined by our staff. This ensures that yourself, as well as other patients, staff, and visitors, are limited to any potential exposures.